Selected work / Content case study

Clean Credit

Content for an Australian credit repair company, written for people trying to understand and fix what’s on their credit file.

All content work
Niche
Credit repair
Market
Australia
Readers
People with problems on their credit file
My role
Content creator
Previous engagement
  • Content
  • Finance and lending
cleancredit.com.au
The site
Clean Credit helps Australians remove incorrect defaults, court judgments and credit enquiries from their credit files.
The content challenge
Readers usually arrive after a loan has been declined. They are worried, unsure what’s on their file and wary of companies that promise quick fixes. Content has to explain the process honestly, stay accurate about what can and can’t be removed, and earn enough trust for them to get in touch.
My role
Content creator. I wrote content for Clean Credit, for the readers described here.
What the content had to do
Answer the reader’s question quickly, keep them reading, lead them to the next useful page and give them something worth sharing.

How I approached it

Three principles shaped the writing for this site.

Explain the process plainly

Credit files are confusing, so each piece takes one thing at a time.

  • What a default, judgment or enquiry is, in everyday words
  • How long each one stays on a file
  • Steps listed in the order a reader would take them

Accurate and careful

Money content has to be right, and it can’t over-promise.

  • No guarantees about what can be removed
  • Clear about when a listing is correct and will stay
  • Terms and timeframes stated precisely

Trust before the enquiry

A reader who understands their situation is more ready to ask for help.

  • The reader’s question answered first, then the service explained
  • Common worries covered in FAQs
  • Links to the next useful page, not straight to a form

Results

My own estimate, shown as a range. It isn’t taken from the site’s analytics.

Clean Creditcleancredit.com.au
While I wrote for the siteMy own estimate
Page views on my content
10K–30K
Estimatea month
Niche
Credit repair
Finance and lending

Source: my own estimate, not analytics data.

Replace with analytics figures and dates for Clean Credit when you have them.

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